Grief Support

As your funeral director, supporting your bereavement journey is important to us. However, we do understand that you might need additional support to make this journey easier. We want you to know that there are services for the days you feel the struggle is getting stronger. Here is list of helpful contacts, please do reach out.

Bereavement Support

Cruse Bereavement Care (England and Wales)
Cruse can help anyone who has lost someone they love.
Helpline: 0808 808 1677
Young persons helpline: 0808 808 1677
Website: www.cruse.org.uk
Email: helpline@cruse.org.uk
Write to: Cruse Bereavement Care, PO Box 800,
Richmond, Surrey, TW9 1RG

The Samaritans
Samaritans offer a 24-hour phone listening service.
Helpline: 116 123
Website: www.samaritans.org
Email: jo@samaritans.org

Jigsaw (South East)
Telephone: 01342 313895
East Court Mansion, College Lane, East Grinstead, West Sussex, RH19 3LT
Email: info@jigsawsoutheast.org.uk

Citizens Advice
This is a good source of practical help and advice and is particularly helpful with financial or legal problems. Visit www.citizensadvice.org.uk to find your nearest bureau.

Loss of a Child

The Compassionate Friends
The Compassionate Friends offers help for parents whose children have died.
Helpline: 0845 123 2304
Website: www.tcf.org.uk
Email: helpline@tcf.org.uk
Write to: The Compassionate Friends,
53 North Street, Bristol BS3 1EN

The Child Death Helpline
A helpline for anyone affected by the death of a child of any age.
Helpline: 0800 282 986
(Monday to Friday 10am to 1pm, Tuesday and Wednesday 1pm to 4pm and Every Evening 7pm to 10pm).
Website: www.childdeathhelpline.org.uk

The Foundation for the Study of Infant Deaths (FSID)
They offer help for parents whose children have died from cot death.
Helpline: 0808 802 6868
Website: www.fsid.org.uk
Email: helpline@fsid.org.uk
Write to: FSID, 11 Belgrave Road, London SW1V 1RB

Suicide Support

Mental Health Foundation
9th Floor
Sea Containers House
20 Upper Ground
London SE1 9QB
Phone: 020 7803 1100
Website: www.mentalhealth.org.uk

Mind
Mind information line
PO Box 277
Manchester M60 3XN
Phone: 0300 123 3393
Website: www.mind.org.uk
Email: info@mind.org.uk

Depression Alliance
20 Great Dover Street
London SE1 4LX
Phone: 0845 123 23 20
Website: www.depressionalliance.org
Email: information@depressionalliance.org

Rethink
15th Floor
89 Albert Embankment
London, SE1 7TP
Phone: 0845 456 0455
Website: www.rethink.org
Email: advice@rethink.org

Violent Death

Victim Support
Hallam House, 56-60 Hallam Street,
London W1W 6JL
Supportline: 0845 30 30 900
Website: www.victimsupport.com
Email: supportline@victimsupport.org.uk

Support After Murder and Manslaughter (SAMM)
L&DRC Tally Ho, Pershore Road, Edgbaston
Birmingham B5 7RN
Helpline: 0845 872 3440
Website: www.samm.org.uk
Email: info@samm.org.uk

Ellie Eastham

Our Funeral Director was the ultimate professional from start to finish, from organising a candlelight vigil for our friend as so many wanted to pay their respects, to ensuring the day ran like clockwork despite the hundreds of mourners. Our family have used CC James Funerals several times over the years and Ella is the most approachable, kind, empathetic, nothing too much trouble kind of person you want to talk to on your darkest days.